|The Town Hall will reopen for pre-booked appointments only from Wednesday 2 December as Crawley moves into tier two of coronavirus restrictions.
Only one payment kiosk will be open and there will be no cashiers’ service. Cash payments will have to be made at the kiosk.
Appointments will be available between 10am and 4pm, Monday to Friday. When booking, you will be asked for your name, address and contact information for track and trace purposes. This information will be kept for a minimum of 21 days before being destroyed.
A wide range of council services, including paying bills and reporting a problem, can be accessed online. To pay by debit or credit card you can do so online at crawley.gov.uk/payments, over the phone by calling our automated payments line on 01293 438312 or at your bank. Visit my.crawley.gov.uk for access to rubbish and recycling updates for your home, your Council Tax account and our extensive library of forms.
The Town Hall will operate in the same way as when we reopened in July. Council officers will sanitise surfaces after every visitor. If coming into the Town Hall you must:
The only entrance to the building will be the front doors on The Boulevard; there is no access from the multi-storey car park. The doors will be closed and manually opened by a member of staff to people with appointments.
For up-to-date information visit crawley.gov.uk/coronavirus and follow Crawley Borough Council on Twitter (@crawleybc) and Facebook (@crawleycouncil).